616 Jackson St, Columbia, MO, 65203
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I have used Heartland Creation multiple times and they never disappoint. Joe, Rachel and Hannah always go above and beyond. They do more than just provide a service in time of need. They listen and are truly compassionate for every family's situation. They, in a way, become part of your family! It is comforting knowing Heartland Creation is always available when I need them!”
— Cheryl Meisinger
“My mother recently passed away on October 10th and while she lived in Missouri, I'm born and raised in Texas so I was already stressed about everything once we knew she was going to pass. Heartland handled everything for me that they can legally and possibly do. I was never left feeling lost or anything like that through the entire process. When I had questions about anything I had immediate answers. Their website and the online forms are very easy to figure out and complete. In the next couple of days I'll have her back from cremation already and it's been maybe 2 weeks, October 20th as I write this, which is a fast turnaround time for everything I had chosen to do. I can't highly recommend them enough and they were referred to us by someone at University Hospital. Thank you for everything you have done for me and my family. I wish words could describe the way I feel.”
— M. D. Carlin
“The professionalism and care given to our family in the loss of our mother has been wonderful and much appreciated. Highly recommend Heartland for anyone who has lost a loved one.”
— Melissa McCutcheon
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Heartland Cremation & Burial Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.