3521 W Andrew Johnson Hwy, Morristown, TN, 37814
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Very good people. We've used them for over 20 years. They've buried three family members in less than three years. Excellent staff. Always there when you have a concern or questions”
— Alexander Orton
“I am very satisfied with their service and how professional they are. They are compassionate and great people. We are extremely grateful. -Rivera Family”
— Irma Rivera
“I have attended many funerals here. My mother passed away on December 31, 2022, and I directed them to take her here. My father and I had a wonderful experience with the team here. They were very caring and explained everything to us and wrote down the deadlines to have certain things to them (clothing, pictures, etc.) since they knew we would probably forget them. On the day of the funeral, they let me keep my personal belongings in a safe spot during the service. The person who did my mother's hair and makeup made her look so beautiful. We had many people comment on that. Even at the graveside, they were so kind and helpful with making sure we got all our photos back and helping to load the flowers into my vehicle. With all of this being said, I highly recommend using them if you are ever in need of funeral services. This was a great team to work with.”
— Brandi Latham
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Westside Chapel Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.