Maple Funeral Home & Crematory
24300 S Ford Rd, Channahon, IL, 60410
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“My family made pre-arrangements for my grandma's funeral five years ago. When we called to share the news of her passing, we were treated with respect and kindness. When we confirmed arrangements as a family, all of our requests were met with compassion. The team was professional and polite and did a wonderful job in making our grandma's funeral service memorable and a beautiful tribute to her life. I would highly recommend The Maple Funeral Home.”
— Molly Quinn
“If I could give them negative stars I would. They are absolutely horrible people who have no compassion. Not once did I hear "I'm sorry for your loss." They tried to charge us $3000 to cremate my mother. No service or anything else, just cremation. A family friend had called around and said that the average was around $1500. When I questioned the price, she said that that was their package. My brother and I wanted some time to talk alone and she kept coming back into the room wanting to know what the problem was. Then he came into the room and yelled "WHATS THE PROBLEM?" When we said that it was a high price he said that he has overhead and that he just had to get his furnace fixed and that it cost him $15,000. Then he asked what we wanted to pay. We said we thought it was around $1500. He said FINE but you have to give me cash right now. We left to make other arrangements with someone else and ended up spending $1000 less than what they wanted. I had to pay them the $425 removal fee, but I wasn't going to fund their lifestyle. It was very unprofessional when the other funeral home came to pick up my mom and she had to be wheeled past their bass boat that was in the garage. HORRIBLE HORRIBLE PEOPLE AND HORRIBLE HORRIBLE EXPERIENCE!!”
— Marty Jones
“We used this place for cremation services and they were wonderful. Connie was upfront with everything during the arrangements. There were some issue from the hospital regarding the information for death certificates and Connie went above and beyond to get it taken care of for us. Making a stressful and painful time as easy as possible. I would definitely recommend them in the future.”
— Robert Garcia
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Maple Funeral Home & Crematory?
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