4000 Emanuel Cleaver II Blvd., Kansas City, MO, 64130
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“This place is run down and the staff acts like they have no desire to be there. What once was a nice funeral home many years ago is now hanging on for dear life. I do not recommend this funeral home. It is falling apart and looks dilapidated. The funeral I attended was shameful. They hadn't even cleaned the bathroom. If you no longer want to do your job, find another one.”
— Danita Fagins
“Watkins heritage chapel took care of my mother Ola Tobin funeral arrangements and they did a excellent Job. They were very professional and caring. Thank you The Tobin family .”
— Sharon Tobin
“My good friends mother had passed away. I stopped by to deliver flowers 30 minutes before the service. No one was there. I went to the back service entrance and there is a door for delivery’s so I rang the bell, no answer. I let myself in and was shocked by the condition of the premises. This building has been in KC for as long as I can remember. They have not spent one dime on upkeep. Funeral costs are outrageous. There is no excuse for the shabby conditions. Carpet needs to be replaced throughout. The sanctuary smells musty. The wood outside is rotten and the paint is peeling. Gutters are hanging off. This place made a sad day even more sad.”
— MBT
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Watkins Heritage Chapel?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.