3966 S Amherst Hwy, Madison Heights, VA, 24572
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Whitten Funeral Home gave us a most welcoming and caring experience during a grieving time and while most of the family was snowed in. Thank goodness our Dad had prepaid and preplanned everything with Whitten some years ago. Very seamless.”
— Debby Thayer, Realtor, Prestige Properties
“Whitten was one of three funeral homes I visited to discuss making final arrangements for when that day arrives. While they were not the least expensive, they provided a comprehensive plan, and I was especially impressed with the professionalism and flexibility of William 'Bill' Rhudy. He answered every question I had and provided a feeling of comfort to me that I know will also be present someday when my Executors and beneficiaries contact him. Thank you, Bill and Whitten, for handling everything in advance.”
— Ted Lipsky
“I have a lot of wonderful things to say about this place. The 2 gentlemen that picked my daddy up were so very kind and professional. Brian the gentleman that helped us along the way made the whole process enjoyable. That young man deserves a raise. I will always choose whitens in MadisonHeight from here on out due to the way that they treated my family. It was a wonderful experience. Very kind and compassionate people. Not to mention they even did a fantastic job on getting my daddy ready for his final ride. Thank you guys.”
— Amanda Davis
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Whitten Monelison Chapel?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.