Neptune Society
5325 Sunrise Blvd, Fair Oaks, CA, 95628
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“I cannot say enough wonderful things about Neptune Society Sacramento. During a very difficult time, their team demonstrated exceptional professionalism, responsiveness, and genuine compassion from start to finish. Every detail was handled with care and precision, and their communication was clear, timely, and reassuring throughout the entire process. What truly stood out was their attentiveness and follow-through — nothing was overlooked, and every question was met with patience and understanding. Their customer service goes beyond efficiency; it reflects heartfelt support and respect for families when they need it most. I am deeply grateful for their guidance and kindness. I highly recommend their services to friends and family without hesitation.”
— Lorrence Dungca
“My experience with the Neptune Society was stellar. During the darkest hours of my grief Journey, saying good bye to my Mom, I showed up to the appointment alone. I felt supported, heard, and cared for. The experience was calm, considerate, and caring. Carson was incredibly kind and helped me get through this process with grace! I appreciate your team and your professionalism! Thank you for helping me honor my Mom.”
— Jewels Conversation
“When our family needed support the most, Neptune Society stepped in with compassion and professionalism. They made what felt overwhelming become organized and manageable. Every person we spoke with was kind, patient, and deeply empathetic. We felt cared for — not just processed. That meant more than we can say. I would absolutely recommend Neptune Society to anyone going through this difficult season of life.”
— Jeff Churchman
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Neptune Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing