Crowne Centre, 5005 Rockside Rd Suite 600, OH, 44131
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Heritage did a wonderful job. They were thoughtful and informative. This being the first time I've had to handle such a thing is was confusing for me and I asked a lot of questions. It's important to be with a company willing to answer everything even if it's asked by myself and then my brother as well. Highly recommend them. I dealt with Pat specifically and he was so caring and kind.”
— Lyla Beardsley
“My sister and I had our father cremated because that was the preference he expressed before he passed away. We looked at the websites of several places that offer cremation services, and called a few to ask questions. We were skeptical because Heritage offered so much more for so much less than some other places, and because there is another company also named Heritage that has horrible reviews. Because ultimately we felt the services that Heritage offered were what we needed we chose them. We were given the option of having our consultation at the office or in our home. All of the process was explained to us, the paperwork was easy and Heritage fulfilled just what they said they would in a timely and respectful manner. We were very happy with them and would recommend them to anyone.”
— Kelly Merritt
“I am so glad I chose Heritage to take care of my husband after his passing. Everyone is friendly and helpful and they took care of a lot of things I would have had to do myself otherwise, including contacting the US Army and arranging for him to be interred with full military honors. When it's my time, I want my family to contact them as well. Highly recommended!”
— Kim Hill
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Heritage Cremation & Burial Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.