144 Eagle St, Utica, NY, 13501
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Monica, the owner, and her boyfriend are shady and unethical in business practice. She promised to pay the church out the finances that she would receive for rendering the services for our loved one. Then, resigned to do so. She has tarnished the reputation of her father's business practice. My review is "Take your loved ones remains someplace else where you will get professional, honest care during your grief. Fyi, the funeral home is moldy and has a mildew, so she will ask to meet at your house or anywhere else because the building is unkept and smells terribly. She should be embarrassed to call this a firm. Clean up your Act & get sober. If I could give a zero rate, I would have.”
— Ann Murray
“This funeral home is a joke. My father passed away 4/8 and It's now 7/29 and I still have yet to get reimbursed for services. I also haven't received the 5 death certificates I payed for. I did receive 3 that were totally wrong. I have tried to contact them for months now and Monica ignores my calls, text, and emails. They are extremely shady and crooked people. Do not do business with the.. I guess I have to get my lawyer and the ny funeral directors association involved. They really need to be shut down.”
— John Davis
“This woman made my brother look like his self in that casket she did n excellent job and I was pleased along with my family. She did not use any makeup as we requested and she did a fantastic job thank you Monica and your entire Staff.”
— Shantai Rogers
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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