1224 Boston Post Rd, Old Saybrook, CT, 06475
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Our most recent experience with Swans was amazing. Everyone on their team was in respectful and constant contact. When I had shared an issue that I wanted to make sure didn’t happen again, everyone was kind and they made sure I knew where my dad was at all times. Thank you Swans - an amazing team in place now!”
— Kelly Downie
“Even though it was difficult losing our loved one, the professionalism and care from the staff at Swan Funeral Home was excellent. Everything was done accordingly and timely. My wonderful father, the service, and arrangements were perfect. Thank you so much.”
— Barb Froehlich
“I contacted Swan Funeral Home to purchase a pre planned cremation for myself. The agent presented a lucid explanation of the cremation services available. I selected the specific service I wished to have. The whole process took about an hour and a half. I could not have been more satisfied and have no reservations about recommending Swan Funeral services to anyone.”
— Jerry Bannister
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Swan Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.