108 6th St NW, Charlottesville, VA, 22903
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I would not recommend Bell's to anyone. Year's ago when Raymond and Henry were living, everyone seemed to take their loved ones to them. The new owners are not friendly, very unpleasant, not to mention unprofessional. Grieving families should NEVER have to endure the negativity response from co-owner Martin Burke. His arrogance and self serving attitude will be the reason they go out business. If I could give them a negative 0, I certainly would.”
— JoAnn Willis
“The service here was not good. We were planning my mother in-laws final arrangements and Martin T. Burk presented himself to be very helpful and compassionate. That was all a show for the family members that recommended him. They never offered their condolences. They allowed him to call the insurance companies to confirm the amount. Before he found out that my mother in-law had two $10,000 policies, he quoted the total amount of needed to be around $7,000. Once he was done we were charged $10,270 but he waived $270. She had to be placed in an "oversized casket" we later discovered that there was no increase in size only the interior was removed. The day of the funeral Martin T. Burk didn't have enough people to bring the casket into the church, so her son and grandsons had to get the casket into the church and to the cemetery. There was so much fluid she didn't look like herself. They didn't put her in the dress that was sent overnight to the funeral home. The service we received was very unprofessional, uncourteous and without compassion. We would never recommend this funeral home.”
— Johnetta Pierce
“Unprofessional and Rude The customer service my family received from this company was extremely unprofessional. They refused to do business with us and hung up the phone because they were not the first company we inquired with. Burying a loved one, especially unexpectedly, is very costly. Finding a funeral home that one can afford is imperative. During a tragic time for our family, we were met with insensitivity and poor service. I hope no other family has to go through such an experience.”
— Jai Maupin
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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