Carlson Holmquist-Sayles Funeral Home & Crematory
2320 Black Rd, Joliet, IL, 60435
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“My family and I dealt with three consecutive losses over a two week period earlier this year. In an incredibly difficult and stressful time, we were comforted and relaxed with the help of Carlson staff. I cannot speak highly enough about the care we received - they are outstanding, and truly went above and beyond on a number of levels. The facilities are comfortable, make you feel at home, the staff is attentive and wonderful, and the entire experience was made easier than I had imagined. I would like to personally thank Mary Sue, for all of her support and guidance, and for taking such great care of ALL of my family. We are so grateful. Thank you!”
— Molly Quinn
“Mike Sayles and the entire team were incredible to work with. Took time to help us get through the process. They worked within our budget and really helped us with our stress. So many questions and pain. We are so happy they were there or family.”
— Edward Kerfin
“Mary Sue was incredibly sympathetic and empathetic. She gave us personal attention as if we were her only customer. The job she did preparing our loved one for the services was second to none. She is an angel. I highly recommend Carlson-Holmquist-Sayles to help you plan and prepare for the most difficult time of your life, the passing of a loved one.”
— Jim Stortz
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Carlson Holmquist-Sayles Funeral Home & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing