Petree's Flowers, Inc.

“Flowers were beautiful, of course. Everything was nice and smooth. Only thing that irked me was even upgrading the bouquet to the most premium package available... it didn't seem like a lot for the price. The bouquet was rather small. I, however, know nothing about flowers and just blindly upgraded without checking to see what the upgrade actually did. I expected larger for almost $100 so I rate this 4 Star only because my expectation was more money = bigger bouquet of the same type.”

— Michael Nance

“I live out of state and wanted to send my family a well balanced arrangement of flowers for Christmas and decided on Thomas Kinkade's Singalong Bouquet because it had such a great balance of red and white. I chose the premium size because I wanted to bring the best visual effect for my Mother because she currently has Huntington's Disease which includes Dementia. I was disappointed when my Dad shared a picture with me, which didn't have the red carnations, red ornamental balls, and the white cushion spray chrysanthemum. With that much red gone I was visually stunned. I have used Petree's in the past and I've always been so delighted. I don't know what happened this year, especially at this special time of year, Christmas. On picture is from your website and the other thumbnail is what I received. Update: Petrees called me the next day and told me what happened. They truly care about customer satisfaction and made it right.”

— Brian

“1/31/26: I live out of state & recently discovered a dear friend was in a memory care facility in Knoxville. Petree's was the closest florist so I thought it would work out well. I don't really know how well it turned out, though. The ordering process was simple enough. During the check out process, however, an error message popped up saying "the selection wasn't available" (not a direct quote). The message then directed me to just click the next button. We paid - and received the e-mail confirmation - but the question lingered: did the order truly go through? Would the Sunny Flowers premium arrangement we selected be the actual bouquet delivered? As with all florists, there is a notice saying that substitutions may be needed. The delivery day came & went. Clearly, we did not expect our friend w/ dementia to call & say thanks, but we received no notice from Petree's that it was delivered. I called the memory care facility & was told the flowers were delivered. It would go above & beyond customer service if Petree's would follow in the steps of Amazon, and 1) send a confirmation of delivery, and 2) take a picture of the delivered item so that the purchaser knows they got what was paid for. Trust works both ways. We will never know what Petree's delivered, or if what was delivered was worth the $96 (sunflowers & vase) we ordered, or as close to as they could get at the time. For all we know, they could have delivered a $25 bouquet of daisies. We don't have occasion to send flowers, so I understand this experience could be normal. Yet I still feel improvements can be made.”

— sigray2734