Olson Funeral & Cremation Services Ltd., Fred C Olson Chapel

“Our experience with Olson Funeral Home was nothing short of exceptional. Steve was compassionate during our initial call and insisted on contacting the appropriate places to coordinate our loved one’s return from out of state. He kept us up to date with every step during her return. Then we met with John and he made the funeral planning process incredibly smooth. During the visitation and funeral, he gently kept us on time, but was more than respectful while we were grieving. He even went above and beyond to make sure all our wishes and needs were met. We could not recommend Olson Funeral Home enough.”

— Courtney Reyes

“I highly recommend Olson Funeral & Cremation Services. They took great care with my loved one's remains. They helped us fulfill her wishes with a "green burial" option and private family viewing. At such a difficult time, they made the process easy and comfortable. I fully appreciated the transparent yet respectful way they walked us through the different packages, prices, and what to expect. Thank you especially to Scott, Lindsey, and Steve who worked directly with me. I truly appreciate your kindness and guidance through all of this.”

— Eve Mathews

“I had to write a review for Olson as I've rarely received customer service at this superior level. I'm so grateful for Scott and all of the exemplary staff at Olson Funeral Home! They were all wonderful on every level. Olson was the funeral home for my Father in 2012 and my Mother, just last week. It became a complicated situation, as my Mother had to be flown from California to Illinois and we had several issues with our CA funeral home, and still are. The entire team from Olson was not only kind, genuine and caring, but they went WELL above and beyond - more than I could have expected! Briefly, Scott voluntarily acted as our advocate, and like an "attorney" and frankly treated us like he was our sibling, fighting for his own mother. It was remarkable! The other funeral home in CA was not upfront and Scott's expertise allowed us to avoid the pitfalls, overcharges, and improper protocols that the CA Funeral home was trying to pull. This was not his responsibility, but he willingly jumped in and led us through the proper protocols in straightening this out, even after the funeral. We would have been overcharged had it not been for Scott. Olson also knew all of the unique differences of a Jewish Funeral and I would highly recommend them for any religion's funeral needs. Even when the CA funeral home forgot a necessary element of the service, Scott volunteered the day of the funeral to run out and get this on his own! He also was working with us day and night - INCLUDING on Thanksgiving! He was 100% dedicated to our family. He did not have to do this, but he did, and with a great attitude and without being asked. Olson is highly respectful, experienced and again, I cannot tell you how much more he did than was expected, this review would be too long. We don't know the Olson's nor were we the easiest client he's ever had, but you'd never know from all that was done for my family, during one of the worst times in life. Scott and Olson's kindness, expertise, sensitivity and savvy in this industry turned a horror story into a success story. I highly recommend them for any/all of your funeral needs! They were utterly fabulous and I cannot thank them enough.”

— Adina Smith