660 Brighton Ave, Portland, ME, 04102
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Maine
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Funeral director Daniela McLellan was amazing. Beginning with our very first meeting she was kind, compassionate, patient, explained things very well, answered every question, and it was clear she loves her job. Throughout the planning of my husband’s Celebration of Life service she replied timely to every inquiry. She was very easy to talk to and it felt like we had known one another for a long time. Prior to, during, and after the service and visitation she checked in with me several times and made sure I was well taken care of. The remainder of the staff was great as well and I appreciate everyone.”
— Linda MacMillan
“Was not too happy with how they treated my family. Even though they kept the name, It’s not the same since the Hutchins sold out. Do yourself a favor and use a local funeral home”
— Cindy M
“When we lose a loved one , it is the most sad, painful, worst experience one has to endure in this life. My Dad transitioned to heaven on Jan 11 and it was the worst day of my life.. I remember my Dad telling me he wanted AT Hutchins in charge of everything after his passing. My Dad has always been wise and smart.. I need to tell you about AT Hutchins.. AT Hutchins is the family owned company you want for your loved one.. Your loved one deserves the best!! All staff members were friendly, cordial and kind.. Jeff , our assigned funeral director took the time the family needed to discuss plans. He was fully detailed in explaining everything and was very patient with us. Our family time was his time!! Dad looked great and was treated and talked of with the utmost dignity.. Mark Hutchins the owner also worked with this family and he too was kind, generous, patient, detailed.. I could list so many wonderful examples of how wonderful this place was during a time of great sadness for the family.. I will list just two examples.. Example 1) On the two evenings of our privately scheduled family wakes, the family stayed over an hour to two over the scheduled time we had decided on.. The family actually lost track of time...After family making remarks about being sorry for staying over the estimated time of stay, both Jeff and Mark made statements to family letting us know that it is no big deal, not a problem, it’s understandable. They said their funeral home is our home and take as long as we want with Dad .. They said they understood the importance and we the family could feel their genuineness and compassion.. This is so important during the passing of a loved one.. There are multiple examples of this.. The second example is how organized they are.. All you need to do is show up and they will guide you on what you need, what needs to be done, what choices there are etc..etc This company is definitely high quality, professional, experienced, organized, detailed, compassionate, genuine.. If you want a DVD made of your loved one with multiple photos and different music genres, Mark will spend countless hours with you until you are happy!! These folks will spend countless hours with you in everything along this journey!”
— Susan Albano
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you A.T. Hutchins?
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