417 Rodeo Rd, Santa Fe, NM, 87505
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in New Mexico
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“It was a very difficult time for the family, but Al (person who helped us), made it very easy for us to do the arrangements. I really appreciated his help when I needed it the most. He was very understanding and very compassionate. Thanks to everyone at the Rivera’s funeral home for their kindness and patience. Thank you.”
— Theresa Chavez
“Friendly, caring staff that took care of the many details. When you lose a loved one and you are grieving, it is difficult to focus on the many tasks to give them a proper burial. The staff at Rivera were a blessing and helped all go smoothly. Paul was great to work with. All of the staff was very pleasant and attentive. Definitely recommend Rivera’s and would use their services again.”
— Tina Montoya
“Jorge Gutiérrez was the agent who helped us with my brother's funeral services. He was very respectful and attentive; his service was exceptional. He took care of our family and my brother during this difficult time. His service was excellent. He handled all the legal paperwork so we could transfer my brother to Mexico for burial in our home state of Chihuahua. We are very grateful for all his attention to us and my brother. Mayra Gonzalez was a great help during this difficult time; she also provided us with excellent service. She was very respectful and helpful. Both agents provided us with excellent service. We are very grateful for everything they did for us and my brother. May God bless them always.”
— Luisa Tena
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Rivera Family Funerals & Cremations?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.