Stephenson-Shaw Funeral Home
807 N Hays Ave, Jackson, TN, 38301
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“The Stephenson-Shaw family were just what my family needed. They were caring, professional, and went above & beyond to take care of us. I will forever be grateful to them for their kindness. Everything was affordable and I really appreciate their efficiency and support.”
— Anissa Hairston
“I would like to thank the Shaw family foe such compassion they showed me and my family during our time of mourning. They were helpful and went above to answer any questions we had. The service was great and we were satisfied with how my fathers home going was done. It was hard but they made it a little easier to say goodbye.”
— J
“Came to the facility I work at. Prompt, professional, and you can tell they really care. I would definitely trust them in the care of my loved ones.”
— Elizabeth Elliott
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Stephenson-Shaw Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing