John J Buettgen Funeral Home Inc

“Our friends recently suffered the sudden, tragic loss of their 20-year-old son, Angel. As primary Spanish speakers in a state of shock, they turned to me for help. None of us had any experience navigating a situation like this, especially with the accident occurring several hours away. From the moment I made the first call, Cortney became our guiding light and our rock. Compassionate Coordination & Communication Cortney’s experience and compassion were evident immediately. She expertly navigated the chaos, coordinating with the Medical Examiner and Sheriff’s department to bring Angel home as quickly as possible. Because I do not speak Spanish, my husband and Angel’s girlfriend acted as interpreters. Cortney and Taylor were incredibly patient during our initial meetings, answering a mountain of questions to ensure the family’s expectations were met. They carefully waded through every detail to honor the specific vision Angel's mom had for her son, which was especially meaningful as this was the second son the family has had to say goodbye to. The Services & Facilities We used the Memorial Chapel in Mosinee for the first viewing, and it was set up beautifully. The turnout was overwhelming, but the building graciously accommodated the crowd. The facilities were spotless, and the seating was more than sufficient. The Tribute: The digital slideshow they prepared perfectly showcased Angel’s life, and he was presented with such dignity, surrounded by photo collages, his prized possessions and beautiful flowers. The Team: Italia, the director apprentice, was a calming presence throughout the viewing, guiding us with grace. Taylor did an amazing job on the printed materials that we shared with family and friends. The Logistics: The back building for the dinner was perfect for the large number of guests, with plenty of extra space and seating available. Going Above and Beyond I also want to extend a special thank you to Johnny. I learned later that he worked hard to set up the property and was there to help us clean up at the end of the night. Johnny, thank you for your service to our country and for your hard work in making sure everything was perfect for Angel. A Perfect Farewell The second viewing and funeral at St. Matthew’s the following day were executed flawlessly. The compliments from the guests were endless, but most importantly, Angel's family have expressed over and over again how happy they are with how their son was cared for. Thank you, Cortney, Taylor, Italia, and Johnny. You turned a time of desperate chaos into a beautiful, dignified farewell. I didn't have the pleasure of meeting John; however, having such an amazing team speaks volumes. We cannot recommend John J. Buettgen Funeral Home highly enough.”

— Kimberly Rodriguez

“I had a very positive experience working with this funeral home when my Dad passed away. They came recommended to me and I have since recommended them to other family as well. The county my Dad passed in missed some of their signatures and my Dad had already arrived in Wausau. The team was patient and compassionate with me and made sure everything was handled appropriately since this was not my own error causing additional travel. I have only partnered with the funeral home for cremation services, we did a celebration of life on our own at a later date.”

— Kaylee Harvey

“The John Buettgen Funeral Home served us thoughtfully and compassionately in our time of grief. One thing that impressed me was the fact that they were there to help or answer our questions, but were never hovering or intrusive. I recommend them with no reservations!”

— Curtis Thompson