3936 NW 16th St, Topeka, KS, 66618
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Kansas
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My hospital contacted Capital City Mortuary to pick up a patient who had expired. During the interaction with the transporters they were incredibly rude, and unprofessional. They were very disrespectful with the patient leaving her in the hall while they were waiting for paperwork. This paperwork the mortuary company usually provides in every other situation we’ve encountered ,which thankfully isn’t often, the company that requires the paperwork and signatures provides the paperwork. The transporter stated we shouldn’t tell him how to do his job and said he would just wait right in the hallway with the expired patient. It is breakfast time and other patients are up, families and many other people around. He was asked to please take the patient back into the room until the paperwork issue could be resolved. Thankfully the family was gone at this time or I feel they wouldn’t have released their loved one to this company.”
— Lisa Kinney
“I was supposed to receive a call to pick up my loved ones cremains at the funeral home. I received a slip from the post office asking me to sign for a package. Thinking it was a care package from my aunt, I went to the post office only to find that I was signing for my loved ones cremains instead. This rocked me to my core as I am still coping with the shock of my loved ones sudden passing. This was not the way I envisioned picking up her remains. It was a horrible experience. When I called Capital City to discuss they were incredibly cold and business-like. Not at all the compassion I was expecting. I absolutely would not recommend their services.”
— Rebecca Kerschinske
“Professional and experienced. They have provided us with consistently high-level service.”
— Big Bee
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Capital City Mortuary Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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