Heart's Companion | Pet Memorial Center
119 Bell St, Reno, NV, 89503
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Nevada
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“They were respectful, we cremated Mac here because we heard good things about Heart's Companion. Cremation frees the soul in smoke, and we have the option to keep this part of him with us. There's a print service, so I have Mac's left paw on a ceramic. I wish I didn't have to go here in the first place, but he died and I didn't want his body to be removed or buried anywhere in this city. Heart's Companion is one of the rare good places in Reno.”
— Stephan Therianos
“We had Dr’ Ulrich who was compassionate and kind. She explained everything to us before the procedure. I can’t thank her enough for her compassion and patience. I loved my Shih-tzu so so much she helped my husband and myself with the transition of this life for him to get over the rainbow bridge! She is amazing! I would recommend her to everyone who has to make this decision for their pet! Thank you Dr. Ulrich can’t thank you enough! You are the best!”
— Bonnie Longoni
“Sad to say I have had to use multiple pet crematoriums, and one vet that did their own. Hearts Companion has on multiple occasions made crossing the rainbow bridge a little easier.”
— SgtBit
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Heart's Companion | Pet Memorial Center?
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