112 S Poplar St, Carbondale, IL, 62901
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“One of the owners took me into the actual crematory shed and pulled the box of my father's ashes off a workbench to give to me. I have been traumatized by the experience. I will never forget standing, not in a private room with caring words and comfort, but in front of a giant oven being handed a cheap plastic box of my father's ashes. Which they then tried to charge an amount that would have purchased more than dozens of such temporary boxes. Shameful. From the drafting of the obituary to receiving his ashes, it was a subpar experience and one I would not encourage others into.”
— EMS
“I have worked with Walker's for years. They have taken care of all my loved ones and always go the extra effort to make sure everything is taken care of. I have lost my mother in law, husband and sister in law this year and am very thankful for their expertise, care and support.”
— Paula Feigenbaum
“My husband, Alfred "Sonny" Sanders, died suddenly in our home during the pandemic and a horrible snow storm. I made the mistake of entrusting Walker Funeral Home to take care of his cremation based on the recommendation of several friends. I was so disappointed at the terrible service that I didn't waste the energy to read the online obituary. Sonny's memorial was a couple of weeks ago, and I was encouraged to read the obituary because it was written so poorly. Given that my husband spent many years writing commentaries for The Southern, and received several "golden pen" awards, it was again, a slap in the face to read an obituary that was so poorly written. When I attempted to use the contact me feature on the website, it was not working.”
— Wendy Sanders
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Walker Funeral Homes?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.