West Resthaven Funeral Home & Resthaven Park Cemetery

“Update 12/26-I reached out to West Resthaven’s General Manager, Chris Hopkins, to report what happened. While he said he was sorry, he minimized the situation by stating that security is necessary and that it may have just been an “off day” for them. I told him that I now feel afraid to return to visit my sister because I do not feel safe. His response was deeply disappointing. I am sharing this so other families are aware. Cemeteries should be places of peace, compassion, and respect for those who are grieving. Last night, this place was none of those things. This is not okay, and it is not a safe or appropriate environment for anyone mourning the loss of a loved one. Last night, 12/19, marked two years to the day since my sister passed away. I went to this cemetery with my daughter to visit her — a moment that was already incredibly emotional and painful. As my daughter and I were getting into our car at approximately 5:45 p.m., preparing to leave, a security truck pulled up beside us and shined a bright spotlight directly into our vehicle. I was sitting in my car with tears streaming down my face when I rolled my window down, and I was immediately yelled at and aggressively told to leave. I asked why he was yelling, and he claimed he “knew me,” said I am “always here,” and that I should know the rules. This was not true — it had been months since I had been able to visit — but regardless, nothing justified this behavior. What made this even more disturbing was that there were several other cars still in the cemetery and people walking around at the same time, yet I was singled out and treated this way. When I asked for his name, he refused and would only say “security.” He continued yelling and told me to “get the hell out of here.” He then backed his vehicle behind mine and turned his brights on as I was trying to leave. At the gate, another security guard was present. When I asked what the hostility was about, he laughed. When I asked for their names, I was again told only “security.” I paid $65,000 to lay my sister to rest here. I never imagined that visiting her grave — especially on the anniversary of her death — would result in being treated with aggression, humiliation, and complete disregard for grief. I am sharing this so other families are aware. Cemeteries should be places of compassion, understanding, and respect. Last night, this place was none of those things.”

— stephanie kaiser

“This is a great place to trust your love ones too. From the start Willow made sure to take care of everything for us including and especially before and after paperwork. I highly recommend this place! A little more than an average crematory but worth every penny. Thank you so much for making this experience as easy as it can be.”

— Henry Ricketts

“Resthaven was so helpful in the burial of my mom. It was such a difficult time for us and Julie and Sandy walked us through each step with professionalism and compassion. With everything we had to worry about, Resthaven was not one of them. Excellent care and service.”

— Carol Appleby