Douglass Funeral Service
87 N Pleasant St, Amherst, MA, 01002
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Douglass Funeral Service is outstanding! They treated me with the utmost respect and professionalism while planning my mother's funeral. The event was simple, yet beautiful, and I felt supported by Ron Lashway, at all times. He managed our guests, so that my family and I could focus on this special moment together with our friends. Thank you.”
— Ana Caban
“Excellence. Ron and Chris are wonderful and help you get through one of the most challenging times.”
— Gail Thomas
“The old pale skinned males that run this place behave like they own the public downtown sidewalk in front of their business and will aggressively yell at you to leave the public downtown sidewalk or move your property far away from their business if they don't like you for whatever reason. They are known in the town of Amherst for their lack empathy and are abusive, intimidating, and downright nasty to anyone they think they can't get big bucks from. I would not trust these males with a loved one's body.”
— Liberty
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Douglass Funeral Service?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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