543 George St, New Haven, CT, 06511
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We are incredibly grateful to Jimmy for the exceptional care and compassion he showed our family during my father-in-law Dick’s funeral. From the moment we arrived, it was clear how thoughtful, organized, and attentive he is. During an emotional and overwhelming time, Jimmy handled every detail with calm professionalism and genuine kindness. Because of him, we were able to focus on honoring Dick and being present with our family, without worrying about logistics, timing, or what came next. That peace of mind is truly priceless. His guidance and quiet leadership made a very difficult day feel manageable and meaningful. Everything was handled with dignity, respect, and heart, and I know Dick would have been proud of how beautifully it all came together. That brings us real comfort. The work Jimmy does matters deeply. While families may not remember every detail, they always remember how they were made to feel. We felt supported every step of the way. We are sincerely thankful for his care and highly recommend him to anyone needing compassionate, professional support during an incredibly vulnerable time.”
— Rosie Jacobs
“Jimmy and John were very good before the fees were paid. We asked if the grave side service would be recorded, we were told that it would be available for the out of town relatives on a Zoom format and on a thumb drive. As it turned out the first 60 seconds were recorded, then the screen went black. John informed us that the recording company still had the Zoom video and it was still intact at a cloud platform. We called several times but eventually was told the Zoom in fact was not going to be available. We believe that personnel at Shure Funeral Home made the error at the time of the recording of the video. The family is devastated that this sensitive moment in the life of a family has not been preserved.”
— H Radin
“John was amazing from start to finish and made this awful time for my family as bare able as can be by taking care of every single detail. God bless the amazing team at Shure 🙏🏼”
— Matthew Silver
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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