9350 E Washington St, Indianapolis, IN, 46229
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We have been put off for so long in getting a headstone that has been paid for since January 2024. We cannot even find out where the headstone is coming from so we can at least call and find out what is taking so long. No one in the mortuary can tell you anything except “ oh that man you was working with is no longer here” this is close to ten thousand dollars for the headstone alone.”
— B B
“Excellent Customer service experience with a very caring professional staff focus on the family and the loved ones. Great facilities very well maintained and great leadership from Flanner and Buchanan. Beautiful cemetery. Major Perez (RET) Joe”
— Juan Jose S. Perez
“Went to a showing for a friend to show respect and they decided to stop the line because they were 30 minutes behind on the celebration of life. I understand being behind on schedule but there were literally only 10 or so people left in line. Very disappointing.”
— Kelly W.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Flanner Buchanan - Memorial Park Funeral and Cremation?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.