725 College Ave #1, Santa Rosa, CA, 95404
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Lafferty & Smith Colonial Chapel provided outstanding care and support to our family after the passing of our mother, just as they did 10 years ago when our father passed. Thomas and Tanya were a pleasure to work with—compassionate, professional, and incredibly helpful during a difficult time. They guided us through every step of the process and even helped us use an insurance policy that had been purchased many years ago. Their experience and kindness made all the difference, and we’re deeply grateful.”
— Jim Draper
“I had worked years ago with Lafferty and Smith when a loved one passed away, and needed their help again in 2025. Just as before, they were professional and caring. My main contact was funeral director Thomas Eyre. I very much appreciated not only his knowledge of the process, but also his responsiveness. I highly recommend them.”
— AM
“They are really attentive and kind. My mom purchased a funeral plan in 2008. She passed away 7/4/25. They honored the cost at which she paid in 2008 (about a 2500+ difference) without saying a word about "not making much money on this you know" as stated in previous reviews. Thomas, the funeral director, is very personable and empathetic. Although what my family wants versus what my mom paid for is different, they handled it very professionally.”
— Julianne Overshiner
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Lafferty & Smith Cremation and Funeral Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.