5300 W 11th Ave, Eugene, OR, 97402
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Run from this place! My family member recently had such an awful experience and management of the service for their loved one that they are currently interviewing legal representation. Despite the immediate family pointing out they didn't think their loved one would fit in the casket the funeral home said they were confident she would and they only found out she didn't when she was removed from the hearse and the lid wouldn't close and it was resting on top of her body leaving her open to their view and the rain that day. Their Grandma was supposed to have Hawaiian Lei's placed around her neck but were instead placed on her arms to tried and hide the lid issue. The family had paid for a rain cover that leaked horribly, including onto the wicker casket and their loved one they could now see because of the lid issue and on every family member under it. Only half the chairs they paid for were out as they were supposed to be and full of rain water which they didn't attempt to help dry or clean up. They family was also supposed to receive fingerprints for keepsakes that they completely botched, rendering them unusable for anything. Presented with these issues from the day after they barely acknowledged their responsibility and offered a slap in the face compensation. In conclusion, basically don't risk making the worst day even worse.”
— Chrystal Leigh
“They did not have the grave dug, we had to stand there for over 2 hours waiting on them. The service was at 1 but it was not tell 4 when we finished.”
— Leona Griffy
“During the worst heartbreak I've ever had, Dee was so kind and helpful.”
— Mack Nesky
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Lane Memorial Gardens?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.