6020 Broadview Rd, Cleveland, OH, 44134
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I can't say enough about the Quality of service offered here! My mother's funeral service was held here; Everything was perfect! People complemented me on how Beautiful she looked, &, on the Entire service. I told them; it wasn't me, it was John Hopko. I couldn't have asked for Anything better! He is very professional, & yet very personal. This was our second time for coming here, her husband's service was nearly 5 yrs. ago. I felt like I was with a Trusted Friend; comfortable, & consoled.”
— Rene' Haky
“They handled my father's cremation. There are two adult heirs (including me) who should have been consulted on all decisions. The other heir was the only one consulted on the wording of the obituary. When I called to make a couple small changes, I was treated unkindly and unprofessionally. I am young and just lost my dad, and I was told that I could not make any changes without the other heir confirming even though I already made sure that the other heir was fine with it. There was a threat made to take the obituary down altogether. In addition, the ashes were distributed to the other heir without consulting me and before a payment was made. The phone call I had with John Hopko made it clear how dismissive, unkind, unsympathetic, and rude he/this business can be. If you work at a funeral home, you should learn how to deal with family issues (which was not even a problem in our situation). I would also suggest you learn how to at least fake some empathy if you work with people who just lost loved ones every day.”
— Kala S
“The Hopko Family always is professional and courteous. They have helped us arrange funerals for many relatives who have passed on.”
— John Haft
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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