Fitzgerald Funeral Home & Crematory
3910 N Rockton Ave, Rockford, IL, 61103
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Purchased an arrangement for loved one through Fitzgerald website. It was $100 with all the fees and extra charges. The plant was about 6 inches high and 8 inches wide. The bow on the pot was bigger than the plant. I’m very embarrassed to have my love one think that is how little I thought of them. Do not order arrangements from Fitzgerald website.”
— grid locked skull (skulkrusher)
“We'd like to take this opportunity to thank Tom, Melinda and everyone at the Mulford Chapel who helped with our Mom's funeral service. Every detail was carried out to perfection. Our long relationship with Fitzgerald's has, and continues to be, one we hold dear. Thank you all SO much from the family of Joyce V. Gilbertson.”
— Jim Reece
“Am i really rating a funeral home? Yep. Nice place here, with a comfy looking side room where you can sit at a table and chat with relatives. There's a pretty big center section where guests hang coats and can stand and talk after they've arrived. The funeral section itself was largish, holding maybe 50 chairs. There are multiple large screen displays around so I imagine you can use a slideshow to show pictures, or hang them up the old fashion way on an easel. The people were really friendly and have their act together.”
— jeff testolin
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Fitzgerald Funeral Home & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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