Doan & Mills Funeral Home
790 W Nat'l Rd, Richmond, IN, 47374
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Doan and Mills did such a wonderful job with my mother's recent funeral. John worked with us in such a professional and friendly manner, Sammi helped get us information prior to the funeral, and the overall experience was really helpful in a tough time. I would highly recommend this funeral home.”
— Rachel Reisinger
“Doan & Mills Funeral Home gave us an amazing, professional and compassionate caring experience, at such a difficult time with the passing of our Mother. John and staff treated us like Family and made us feel comfortable through every step, allowing us to focus on honoring our Mother.”
— Lissa Shoults
“Compassionate, caring, professional and very kind all describe John Dice. He went above and beyond caring for my father and our family. During our time of sorrow he walked with us through the process helping us all along the way. We are very grateful to everyone at Doan and Mills Richmond, Indiana for everything they did. They welcomed us, comforted us, and took great care of us.”
— Debra Sams
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Doan & Mills Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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