Clay-Barnette Funeral Home
1401 W Dixon Blvd, Shelby, NC, 28152
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Wonderful tribute for my mom provided by Clay-Barnette. No detail was overlooked and felt like my momma would have been proud. Nikki was amazing and beyond exceptional. I truly can't say thank you enough for all she did for my family during this difficult time.”
— Kimberly Pruitt
“We used them for our beloved fury baby. We decided on aquamation for our boxer baby, and was absolutely the best decision. Leanne was absolutely amazing during the whole process. She answered all our questions, and came in after hours to take care of our boy. Fantastic job and amazing compassion during a really difficult time.”
— Rachel Alexander
“What started out as a great initial visit and appointment with Clay-Barnette unfortunately did not continue or end the same way. Not only did my family and this community experience the great loss of a beloved Godly man, we also experienced a disappointing and frustrating discharge of paid for and agreed upon duties of this funeral home. The unspeakable, added stress my family felt is frankly unacceptable. We did receive multiple apologies along the way but the lack of communication and mistakes kept occurring, until the apologies felt empty. I pray no other family encounters the same lack of respect and seemingly disregard for my father’s remains and my mother’s expectations.”
— Joanie White
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Clay-Barnette Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing