600 Henry Ave #4557, Charlottesville, VA, 22903
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“The guy who answered the phone was RUDE!!! This funeral home should be shut down. Noone wants to deal with rude or disrespect when losing a loved one!!!! DO BETTER”
— Kendal Barnett
“You would think funeral homes would be compassionate, kind, and thoughtful towards the bereaved family during such a difficult time. McClenny Funeral Services was one of the worst experiences our family went through with my grandfather's passing. Constant delays with his death certificate, lies, excuses, not returned phone calls. Horrible customer service and inconsiderate of the family. Needless to say we went to another funeral home for my grandmother's passing.”
— Naomi
“Never again will I try to use someone who cares more about a dollar bill the the family that's going through this situation at this time I I will never recommend him to anyone he is a smooth operator at least he through so.”
— Patricia Seay
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Mc Clenny Funeral Services Inc?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.