Arch L. Heady and Son Funeral Home & Cremation Services
8519 Preston Hwy, Louisville, KY, 40219
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Tyler was amazing at helping us plan my little brother’s funeral during such a hard time. He had all of the answers for any questions we had, and went above and beyond with helping my family. The entire staff was very kind and compassionate.”
— Meagan Spear
“Find another place. My dad purchased his and my mom’s headstone in 2013. When he passed in 2020, there was still no headstone on his plot. We had a discussion with the director and thought it was ordered. (Our mistake, we should have not assumed they would do their job). When my mom passed in 2025, still no headstone on their plot. Again another discussion, signed all the paperwork again, and thought it would be handled. My brother visited the site in 2026, still no headstone, and now they cannot even get the headstone my dad wanted and paid for as that particular rock quarry has closed. They have been in contact with my brother, but when I called, the receptionist had no empathy or sympathy, just in a monotone voice repeated sorry for your inconvenience. NOT: Sorry for our mistake but your inconvenience. Again, Find another place!!”
— Thad Beasley
“If I could give this place zero stars I would. My husband passed unexpectedly last year. I used this company because I had to use someone. They have repeatedly contacted me on some marketing drip campaign--mis-spelling my name, which I am 1000% sure I didn't mis-spell on any paperwork I did for them--after I have asked at least 3 separate times to be not be contacted. The late stage capitalism of it all is so gross--you automatically opt me in to your marketing at the lowest point in my life. I am reporting every unwanted marketing solicitation (which is ALL of them, just to be crystal clear) to the do not call registry in hopes you are fined.”
— Kendell Nash
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Arch L. Heady and Son Funeral Home & Cremation Services?
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