Fulton-Theroux Funeral Service
181 Ocean Ave, New London, CT, 06320
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Fulton-Theroux Funeral Service (Old Lyme) did a fantastic job in setting up a memorial service for my wife. The staff were helpful and friendly. Examples of attention to details: the guest book, a large framed portray (16”x20”), a stack of thank-you notes, a large LED TV monitor for slide shows, etc. We are very pleased with everything they have done for us.”
— Julian Lo
“Fulton-Theroux made a really hard time much more manageable, with care and comfort. Nick was amazing to work with, and helped us out with many last-minute requests. He is so knowledgeable, kind, and we never felt pressured. He has so many contacts and flexible ways to accomplish what we needed to accomplish in a short amount of time. I’m so glad we chose them and would recommend them to anyone.”
— Kristin Leverone
“Extremely helpful service. Professional, friendly and caring. They came and helped us in the middle of the night. In such a hard and sad time they showed sympathy and understanding. Thank you very much. Lillian M.”
— Lillian Marinovich
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Fulton-Theroux Funeral Service?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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