412 E Shepherd Ave, Lufkin, TX, 75901
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“The staff at Oakly Metcalf was more than helpful. Very compassionate and caring. This is not an easy task, and yet they put me at ease. Rachel was so very helpful and caring every step of the way. So Thank you.”
— Rita Burton
“I needed creamation information but am unable to leave my home. They sent out a representation and they explained everything to my husband and I. The representative came back at agreed time with different options ,took time to explain them . We set payment plan we wanted . So thankful for all the assistance and how easy it was . Gives us peace of mind .”
— Jeanette Sona
“Staff was very respectful and caring. They handled my mom’s cremation with care and honor.”
— Brenda Monreal
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Oakley-Metcalf Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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