Colonial Memorial Chapels

“From the moment I spoke with John Biddlecom, Funeral Director I felt a sense of calm and assurance that my aunt’s funeral arrangements were in great hands. This was especially important since I was making arrangements remotely living out of state. His profound professionalism, compassion, empathy and attention to detail in every aspect of the process was a great tribute to my dear aunt. John carefully reviewed funeral arrangements which were made in advance and explained in detail the process and timeline giving me ample flexibility understanding challenges of doing arrangements remotely. John managed every detail exceptionally in continuous communication and to ensure outmost timeliness, he gave me his private cell phone number for quick responses to my questions. He took full responsibility in every regard as if he was doing this for his own family member. I had to unexpectedly cancel my trip missing the funeral service. John worked with local family members seamlessly per my request in my absence. He sent me numerous photos of the funeral service and burial, this gesture was priceless. He made the service meaningful and honored my beloved aunt going above and beyond in every aspect. If you are looking for a funeral home that truly cares, look no further than John Biddlecom at The Colonial Memorial Chapels. They provide unparalleled support, with outmost honesty, integrity, and compassion while anticipating needs even of the ones I was unaware of ensuring every detail was perfect. I will forever be grateful!!”

— Nada Bacak

“My husband Ibrahim’s funeral arrangements were with Colonial Memorial Chapels. When John arrived at our home he was both professional & sympathetic to me!! He was also very patient in listening to our requests but also instrumental in guiding our decisions in a respectful manner! It gave us great comfort as a family to be able to contact John at any time to answer our concerns. He was always present for us!! I would highly recommend John and his staff to anyone wishing for their loved one to be treated with caring and respect!!”

— Luba Alami

“We laid our beautiful mother to rest in October, and thanks to John and his amazing staff, everything was absolutely beautiful. My family and I highly recommend John and the entire team at Colonial Memorial Chapel. John is exceptionally kind and compassionate, and as a funeral director, he guided us with such care. In the midst of our sadness, he made every step of the planning process easy and simple, and he was always accessible. His assistant, Elizabeth, even reached out weeks later to check on us, and that meant the world to us. Thank you, Colonial Memorial Chapel, for your exceptional service.”

— Olga Winfield