10520 Arahova Dr, Huntersville, NC, 28078
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“John Hill at James Funeral Home was extremely organized, professional, and a pleasure to work with while handling the cremation and memorial service for the recent death of my father. He listened, really listened, as my mother described what services she would like from James Funeral Home. The service and reception following were exactly what she had envisioned. Thank you to John and the team there at the funeral home for making an emotional time and day, uplifting and memorable as she had requested.”
— Jeanne Gilmore
“James Funeral Home was a true blessing to our family during a very difficult time. Sam and his staff were incredibly kind, compassionate, and respectful. Sam took the time to listen, explain everything clearly, and made sure we never felt rushed or overwhelmed. Their care and professionalism helped ease our burden, and we will always be grateful for the way they honored our mom.”
— Helen Fallon
“James has been the funeral home of choice for our family twice in the last few years - once for a cremation and the most recent, an out-of-state preparation and transport. Both experiences were as professional and pleasant as such an occasion can afford. The facility has a welcoming and comforting atmosphere with easy access and spacious areas for visitation/viewing. No doubt their services will be needed again, and there will be no hesitation to use them. Thanks to Dwaine and all staff.”
— Terra Kincaid
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you James Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.