11700 TX-46, New Braunfels, TX, 78132
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I have been struggling with this place for over 3 years now just trying to get a plaque we paid for our crept. Excuses and more excuses. I informed them by both email and phone to no avail. Run from this place as it is very poorly managed.”
— rory parker
“Did not use this place but went to a funeral here and gave my rating based on what I could see. Place looks well kept. Have drove past it hundreds or times and never seen it look bad. It is right off a high speed road so traveling north the entrance comes right off a curve.”
— J.R. Corrales
“My family and I had been through so much and the last thing we thought we’d ever have to do is pick out my sisters burial site; we had gone to a cemetery that all they seemed to care about was price and making sure we picked them. My family left feeling worse than ever; the funeral home told us about Hill Country Memorial Cemetery and immediately when we arrived we were greeted by the owner and he had been working in the cemetery so he apologized for his appearance. He informed us usually his wife greets us, but she was absent that day. He showed us around and we instantly knew this was the best place to bury my sister. They cared about my family and didn’t treat us like another dollar sign. Like other reviews I too had an encounter with a groundskeeper, however he was very pleasant. I went to visit my sister one day and just stood there staring at her grave crying and lost. He came up to me, stood next to me, and apologized for my loss and let me just tell him about her and cry. He let me take my time, and informed me I was parked where I wasn’t supposed to, but let me take my time before I moved my vehicle. You get a sense of peacefulness and I couldn’t be happier with where we chose to have my sisters final resting place.”
— Alexis Guajardo
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Hill Country Memorial Gardens?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.