204 E 2nd Ave, Pine Bluff, AR, 71601
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Arkansas
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $1,996–$6,278. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My coworker and I purchased a peace lily for our coworker who lost a family member. Specific instructions were given to the florist to pass on to PK Miller. Sadly, my coworker did not receive the flower after the service. After finding this out, I called the funeral home in which Mrs. J. Miller responded defensively when I inquired about the peace lily and whom it was that I should speak with about the funeral service. Not only were there special instructions but in the card, it had my coworker’s name. Mrs. Miller went on to tell me that they don’t read the cards when the florist drops off the arrangements. If that is the case then how do you know that you’re not giving an arrangement for Billy to Karyn? Makes no sense. She had an attitude because I was making an inquiry about a flower that I purchased that didn’t go to the correct person. She told me that I needed to call the florist, no ma’am, the florist did their part. You all failed, It was on you all to place the flower where it belonged and not give it to whomever you wanted to. You do that with your money, not someone else’s. I would say that if you want a flower to go to someone then don’t rely on PK Miller to put it in their hands.”
— LaQuita Bug Rucker
“If I could give them 0 stars I would. I called multiple times to try and schedule services. I was hung up each time. The last time I called all I heard was a TV in the background and when a man finally said "hello" he hung up on me as soon as I said something. Very unprofessional. Planning a funeral is hard on loved ones and they made me feel like they don't care at all. They don't even answer the phone professionally, just hello after a long silence. We will take our money elsewhere and do business with a company that at least acts like they care about the families they service.”
— Erin Fuller
“If I were in a better state of mind and could have chosen any other place to hold services, I would have. Whenever I think about my loved one’s home going, I also remember how unprofessional, rude and disrespectful some of the staff was. Anyone who does not enjoy serving others through the hardest times of their lives should not run and operate a funeral home.”
— Cíe
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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