7530 E Main St, Mesa, AZ, 85207
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“James made making arrangements for the services of our love one easy, taking extra time and care to deal with issues surrounding processing the death certificate paperwork, flower delivery communication issues, and processing photos into a lovely slideshow during the service as fast as he could because they weren't sent until the morning of. Everyone we spoke to was transparent, considerate, empathetic, and helpful, and I think if horizon funeral care hadn't been here then we might not have been able to have a service at all. Our loved one looked peaceful, and at rest because of the care and attention that was shown to him by the staff, and we will be glad to remember him the way we saw him today because of them.”
— Gwenyvieve Leeson (Gwen)
“Perfect send off for Dad. James, the Director, did a fantastic job helping us through these hard times. Even some things that were done on such short notice, such as our photos for the slideshow that were sent in that morning, they were prepared by the start time and were able to be used no problem. The prices were great, the staff were great and they made everything super smooth. Can't thank them enough for such awesome service.”
— Anonymous spruce
“When I first spoke with James Robinson at Horizon Funeral Care, I was relieved. Losing a loved one is never easy, but his warmth and professionalism gave me hope that we’d be in good hands. Sadly, that hope has turned into three months of frustration, unanswered calls, and the kind of stress you’d think a funeral home would try to ease, not create. The issue? A simple error on their part with the death certificate, one that has left my family stuck in limbo, unable to handle legal affairs, close accounts, or move forward. Three months later, it’s still unresolved. They don’t call back, they don’t address the mistake, and they certainly haven’t offered compensation or a refund for services we paid for but never received. Their initial kindness feels like nothing more than a front for bad business practices. And truly, what kind of business model involves preying on people at their most vulnerable? Maybe they should add “emotional manipulation” as one of their service packages. Bottom line: Horizon Funeral Care is a poor excuse for a funeral home. If you’re looking for compassion, accountability, or even basic competence, you won’t find it here. Unless, of course, you want your grief extended indefinitely by paperwork purgatory.”
— XTopher Travels
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Horizon Funeral Care?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.