Brown-Wilbert, Inc.
2280 Hamline Ave N, St Paul, MN, 55113
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Minnesota
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“I have been in funeral service and a customer for 45 years this year, and of all of the Funeral Service vendors I have had the pleasure of dealing with, none would rank higher on my list than Brown Wilbert in consistency, highest quality, dependability and courtesy. Not only assisting my place of employments but me personally. I have always felt they treated me as a valued customer, placing my needs at the top of their list.”
— Tim Handevidt
“I have been a Brown-Wilbert customer my entire 40 year career in funeral service, going back to the days of Chandler -Wilbert. The customer service, and support, as well as the life time friendships with the Brown familiy and their employees is what makes them a quality family business.”
— Tim Hoff
“Insensitive and impatient customer service. Very unhelpful. Called for questions about my infant urn needing paint touch-up (from the display rest causing scratches to the paint). Was told there was ‘no such thing as urn repair’ before even asking what I needed help with. I asked if they do any type of paint retouching and was responded with ‘nope’. Woman offered no further help of any sort and sat on the line saying nothing. How can a company who deals with urns and burial items be so rude and insensitive to grieving customers?”
— Hayley Alt
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Brown-Wilbert, Inc.?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing