3111 Mahan Dr Unit #2, Tallahassee, FL, 32308
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We were pleased to complete the last of our estate planning with the professional and friendly assistance from Mallorie in the Daphne, Alabama office who followed up with an immediate phone call once we made our online request to Neptune Society. The information emailed to us with pricing and packages for pre-planned cremation was comprehensive and allowed us to make our decisions easily. With one phone call appointment with Mallorie, we were able to complete, review and sign all the documents electronically. As promised, we received our temporary membership cards and hard copies of contracts followed later by permanent membership cards and final details on our pre-planning package. Thank you to Mallorie at Neptune Society who made it easy to complete this difficult task.”
— Dorothy Floyd
“I recently worked with Neptune Society for my husband's cremation, and I couldn't be more pleased with their service. From start to finish, their customer service was top-rate, and their compassion truly shone through during a difficult time. They handled everything with dignity and respect, making a tough process much easier. I'd highly recommend Neptune Society to anyone looking for a caring and professional cremation service.”
— Lorelei ONeill
“Unfortunately my son passed away & making the funeral arrangements during my time of sorrow was challenging. I am now using the Neptune Society to make it easier for my family when my time comes. All my wishes were spelled out to my specifications & I trust Neptune Society to perform my wishes in great detail, I am at peace knowing my family will not have to worry about what to do. Plans are affordable and the process was easy.”
— Leta Ann
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Neptune Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.